Budget Allocations
It used to be that back in the day of traditional marketing for banks, prudent marketers had to make sure most of their budget dollars were allocated for media, rather that creative development and production. In other words, although it would have been more fun to spend all your time copywriting and art directing great ads, it was important to make sure the majority of your money went to media placement. After all, a great ad isn’t that great if you don’t have any money left to run it…right?
Well, it made sense back then. But not anymore, as far as I’m concerned.
To me, one of the biggest differences between then (just a few years ago, actually) and now, (the experience economy), is that you should spend more money developing the great ideas than running them.
Why?
Simply because the truly great experiential ideas–the ones that get into all the senses–don’t cost that much to run anyway. I’d rather see companies spend 90% of their resources figuring out the right way for their brand to shake hands, to make a branch smell, or music to play. Turns out that executing those things doesn’t cost much money anyway. Shaking hands is still free whether it’s a one-handed shake, a two-hander, or a high five. But the strategic, experiential thought process behind that decision not arbitrary whatsoever, and is worth every penny.


May 22nd, 2007 at 9:28 pm
Speaking of brands, today is the 50th anniversary of the Marlboro Man. One of the first life style brands. Back in the 50s modern life was getting complicated and the pressure on men to control it all was intense. Marlboro man presented a life that was basic and simple. Focused on what was right in front of you. An escape from the stress of your life. I can’t image how many dollars have been spent on media for this brand icon that just won’t die, even though most of his original customers are long gone, and sadly a bit before their time.
The brand needs to speak to the customer and tap into the emotions that they are feeling. If the customer needs more financial security then the brand needs to make them feel secure. Connect with them on an emotional level, keep their trust and you’ll have a life long relationship. Oh and don’t sell them anything that might give them cancer.